Debit order collection for the cleaning industry

The cleaning industry in South Africa is a highly competitive and versatile industry that has shown immense growth in today's markets.

Let’s face it, we all need the attentive and effective cleaning services that the cleaning industry provides us with.

Individuals, small businesses and even larger enterprises need a clean environment to live and conduct business in, that is why cleaning services can be considered a core business service.

The cleaning industry prides itself in excellent service delivery which is not an easy task especially when you’re operating in a highly competitive field.

Things like debit order collection of payments and billing of clients usually is not a top priority as cleaning service providers are competing for business and trying to maintain excellent service levels.

Direct Debit has the ideal solution for the cleaning industry’s debit order collection and payment needs.

We provide EFT and NAEDO debit order collection systems to collect fees seamlessly and EFT credit that will make the headache of paying cleaning personnel something of the past.

We also tie in with an automated billing and invoicing system called SnapBill, that will automate debit order batch collections, conduct monthly invoicing and automate the entire debtors process, enabling you to focus on the excellent service that you provide your clients.

Direct Debit also provide other services including account holder verification, a credit checking system, SMS messaging to clients for promotion or reminders for payments as well as our electronic debit order mandate solution.

Private security industry debit order collection solutions

Direct Debit provides professional tailored debit order collection solutions for all types of security companies. The private security industry is known to be largest in South Africa.

This comes as no surprise to citizens living in our beautiful country as it has always been known for crime. Crime statistics unfortunately continue to rise and citizens are steering towards better protection through manned guarding, assets in transit, physical security , alarm monitoring and armed response only but to name a few.

The private security industry is performing basic security functions that once used to be the core functions provided by the police. This has led to the significant growth in the market where security companies are able to provide citizens with tailor-made solutions with a direct focus on their neighbourhoods and personal security needs.

The private security industry has also been a big contributor to the employment sector where private security training programmes and aspiring security guarding has come to be widespread in our risky society.

Along with the exponential growth and big contributions to our economy, the private security industry will never be able to do everything operationally by themselves. The industry has worrying operational factors like collection of monthly security fees from clients, administration costs, high banking fees and of course the large volumes of salary payments made to staff members.

We here at Direct Debit can make life a lot easier for one of the largest industries in our country. We are able to provide our NAEDO and EFT debit order collection system to collect monthly fees seamlessly, an EFT credit system to make timeous payments to guards and other staff and criminal record checking facilities to make sure that you employ only the best.

Our mission is to make every aspect of the debit order collection and debit order payment process as automated as possible, leaving more time to focus on your customer and their security needs.

Debit order system for Internet Service Providers (ISPs)

The Internet Service Provider (ISP) industry has been booming in the South African market in recent times. The commercialisation of the Internet as a whole made this emerging industry possible and will continue to create many new opportunities.

Internet Service Providers are companies that provide Internet services which includes access to the Internet, hosting of websites, building of websites and email accounts to individuals and businesses.

ISPs can provide their customers with one or more of the following Internet connection options; DSL, Cable, Satellite or Fiber-optic.

ISP companies have to take in to consideration costly factors like the speed of connections, data caps, introductory deals, bundling, day-to-day operations, administrative tasks and of course the billing and collection of their fees.

Direct Debit provides ISPs with the perfect debit order solution to solve their billing and payment collection woes.

We provide small-to-medium sized Internet Service Providers with a cost effective debit order system that will save them time and money.

Our innovative team will handle all your billing and debit order collection needs, which will leave you with more time to focus on the day-to-day operations of the business.

Our services include NAEDO debit orders, EFT debit orders, Account Holder Verification, Bulk SMS, credit checking services and of course our newly developed, one of a kind, electronic debit order mandate solution.

Debit order collection for churches, charities, NGOs and non-profit organisations

Non-profit organisations have one goal in mind and that is to inspire more giving by providing pro-social tasks in their communities.

These organisations have been growing in South Africa as our communities are moving towards the ideal of doing things for the greater good and moving away from tendency to chase financial gain.

The no margin, no mission approach has become something of the past, as the mission alone is fulfilling enough for individuals partaking in non-profit organisations and how they maximise to serve their societies within South Africa.

Non-profit organisations include a wide range of organisations including churches, charities, NGOs, educational institutions, medical, law, scientific, arts and culture, home owners associations and unions only to name a few.

This extensive range of organisations can all benefit from Direct Debit by using our debit order collection facilities to collect their monthly membership fees and donations to better serve their communities as funding is readily available. Direct Debit increases cash-flow by making it easier to process collections and payments via debit order.

Direct Debit not only provides NAEDO and EFT debit order systems, but also provides other beneficial services like our electronic mandate solution and bulk SMS services, that will save non-profit organisations on hefty administration costs, improve accessibility to their members and provide them with a professional audit trail.

Debit order facilities for property managers and administrators

The property management industry is an emerging industry and has been showing exceptional growth, especially with new rentals in the South African market.

The growth is due to the increasing foreclosures and stiffening mortgages in the buyer markets leaving the rental market to fill a growing gap.

Property management companies provide their clients with a wide variety of services that will save them time and unnecessary costs and give them access to experts in the field that will give them a good peace of mind.

The property management industry is responsible for many duties including collecting of levies or fees monthly (usually via debit order), tenancy contracting, proper interviewing or analysis of prospective tenant’s credit record, criminal history, payment history, responsibility for repairs and maintenance, record-keeping, compiling of budgets and conducting the annual general meetings.

Direct Debit provides property management companies with services that will lighten the load by automating the debtors process via our debit order systems and keeping out unwanted tenants.

Our debit order collection facilities will make collection of levies and fees monthly easy. This effectively saves property management companies both time and money.

We provide credit checking services, deed searches, property valuation and criminal checking services that will help with proper analysis of prospective tenants.

Direct Debit also developed an electronic debit order mandate solution for a more convenient way for your customers to authorise levies. Customers can now authorise transactions online via any web-enabled device. We provide the ability for customers to sign in full, using their hand, a stylus or mouse directly on their device.

Debit order collection for the insurance industry

Insurance in today’s day and age has become a basic need, like food or water, a life without it would be unimaginable.

Life happens and unforeseen events occur daily, which is the reason why people feel the need to feel protected from the unknown. So, what do they do?

They wrap themselves in their safety blanket. Insurance provides them with the protection and guidance they would need from the “unknown”.

Keeping people feeling secure and protected has led the insurance industry to be one of the fastest growing industries in South Africa with new, innovative, insurance products emerging daily.

Unfortunately, with growth comes an increasing in administration costs and banking fees.

This is why, Direct Debit has decided to create tailor made debit order solutions for the insurance industry in South Africa. We have gone out of our way to meet all of your debit order collection and billing needs and save you on unnecessary costs.

Our services include EFT and NAEDO debit order facilities, where we also provide you with your own bank account, a credit facility and your own user code as prescribed by the rules and regulations set out for insurance business.

We’ve also developed an electronic debit order mandate solution for a more convenient way for your customers to get insured. Customers can now authorise transactions online via any web-enabled device. We provide the ability for customers to sign in full, using their hand, a stylus or mouse directly on their device.

Direct Debit in alliance with SnapBill, provides cloud based invoicing and billing services to our clients, automating the process from start to end. SnapBill includes the ability to calculate multi-tier / reseller commissions in real-time based on actual collections.

Reduce your debit order dispute rates

The causes of high debit order dispute rates

There are many causes to high debit order dispute rates. Some of the most common include:

underhanded sales tactics,
lack of data capture procedures leading to human error,
failure to verify account information,
continually debiting clients who have previously disputed,
debiting clients who cannot afford your product/service and
client distrust related to the inability to communicate creditor / value received on a transactional referencing level.

We can help reduce debit order dispute rates

Direct Debit assists your business with putting in place debit order systems which ensure compliance with best practice sales methodology, enforcing data capture procedures and ensuring bank account information is verified.

Our credit check system allows you to determine your clients affordability ahead of time by seamlessly performing credit checks via Transunion, Experian and XDS.

The Direct Debit systems make sure customers who have previously disputed transactions are not debited again.

Direct Debit connects your business directly to BankServAfrica and allows your business to collect from customers on your own unique user/short code. We do not collect funds on your behalf. Funds are collected directly into your bank account.

Instead of transactions being referenced "BUREAU 123456 YOUREF", Direct Debit references transactions as "YOURCOMPANY 123456". This greatly increases your customers trust and reduces dispute rates.

If you're interested in discussing your businesses debit order requirements further then contact us and we'll assist in reducing your debit order dispute rates.